Tani USA SHIPPING POLICY
SHIPPING OPTIONS:
- UNITED STATES: All orders are shipped FREE. Expedited options available at an additional cost during checkout.
- INTERNATIONAL: Shipping fees apply. We do not collect customs taxes; you will be responsible for your country's duties and taxes.
HANDLING TIME:
Orders are dispatched from the US within 24 hours.
SHIPPING TIME:
Depending on the destination, it's usually about 5-7 business days.
INTERNATIONAL SHIPPING:
- We offer worldwide shipping.
- Note: Shipping fees apply, and we do not collect customs taxes. You'll be responsible for your country's duties and taxes.
TRACKING:
All orders are shipped with tracking numbers.
INSURANCE:
We do not offer shipping insurance.
SHIPPING RESTRICTIONS:
No restrictions. We ship to all addresses.
PACKAGING:
Our packaging is 88% recycled and 100% recyclable.
RETURNS & EXCHANGES:
For any concerns, please contact us directly at support@taniusa.com. However, note that we do not accept returns.
DAMAGED ITEMS:
If you receive a damaged item, please send a photograph showing the damage and the product tag in the same picture. In verified damage cases, we will replace your item.
LOST PACKAGES:
If tracking indicates a package was delivered, but it wasn't received, customers need to reach out to the carrier. We will assist with necessary paperwork for a claim with the carrier.
SHIPPING PROMOTIONS:
We offer Free Shipping within the USA.
CONTACT INFORMATION:
- Email: support@taniusa.com
- Website: www.taniusa.com
- Phone: 877-609-6099.
