Returns & Exchanges

Our goal is to offer our clients fast and easy exchanges.  You may return new, unopened items within 15 days of delivery for a full refund. In cases where you have received an incorrect or defective item, we will cover the costs of return shipping to our facility.  

Please note that US Federal law states that underwear and undergarments cannot be accepted for any return or exchange, at any time, unless defective. Any underwear returned to TANI USA will be discarded and no refunds or exchanges will be issued, regardless of condition or packaging. There are no exceptions to this law.  

Fast And Easy Process

Step 1 

If you would like to return an item, simply complete the Easy Returns form below.

Step 2.

All returns require prior authorization, otherwise the shipment will be refused.  Once your request is approved, you will be asked to send your product to: TANI USA - RETURNS, 85 N3RD ST, Brooklyn, NY 11249. 

Step 3.

Once the return had been received we will process your requested refund or exchange.  

Product Return Form